Live Chat Software Providers

Userlike

Germany

German live chat software with a large feature set including video calls, screen sharing, automatic translation, chatbot, and integrations with Slack and WhatsApp. Strong GDPR focus.

Key Features

Crisp Chat

France

French live chat software with chatbot capabilities, a shared inbox, email, and many integrations. Popular with startups and SMEs across Europe.

Key Features

Chatwoot

Open Source

Open-source, self-hostable customer support platform with live chat, omnichannel inbox (email, social media, WhatsApp), chatbot automation, and multilingual support. Host on your own EU infrastructure for full data control.

Key Features

Trengo

Netherlands

Dutch omnichannel live chat and customer communication platform with apps for Android, iOS, macOS, and Windows, supporting chat, email, WhatsApp, and more from a single inbox.

Key Features

Smartsupp

Czechia

Czech live chat software with a visitor recording feature, chatbot, and multi-channel inbox for websites, allowing teams to communicate with website visitors or a chatbot.

Key Features